Fairness is designed into the process.
Each mandate is proportionate to the allegations and workplace context, while maintaining the essential requirements of an impartial inquiry.
Define the mandate
The complaint, policies and background information are reviewed. The allegations, issues and scope are stated clearly.
Gather the evidence
Relevant records are preserved and reviewed, and the necessary witnesses are identified.
Interview the participants
The complainant and respondent receive a meaningful opportunity to explain their evidence. Witnesses are interviewed as required.
Test conflicting accounts
All relevant evidence—including evidence that may exonerate a respondent—is considered. Credibility and reliability are assessed fairly.
Make findings
Conclusions are tied to the defined allegations and decided on the applicable standard of proof.
Report clearly
The employer receives an organized written record setting out the mandate, evidence, analysis and findings.
A factual foundation the employer can rely upon.
The investigation is independent fact-finding conducted with care for every participant and for the decisions that may follow.
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Independent workplace investigations · Calgary, Alberta